BLUCAROTTE FAQ

At BLUCAROTTE, your wellness is always our top priority. We are closely monitoring the COVID-19 developments and are taking increased precautions as well as following all available guidelines. In addition to our expanded sanitation practices, our entire production and packing team wears protective gloves and masks in our superkitchen, our delivery team wears gloves and masks while making contactless deliveries, and we abide by social distancing guidelines at all times. Please reach out if you have any other questions

We are working with an extremely small team in order to keep our employees and customers safe. Because of this, we are producing juice as frequently and dispatch as soon as they are produced. Juices typically last at least 5 days after the delivery date. It is best to refer to the expiration date printed directly on your item when it arrives!

Because our system is so new, we unfortunately cannot modify orders after they are placed. Please reach out to us, however, if you would like to place an additional order for delivery on the same day as your current delivery day. We would be more than happy to refund your second delivery fee. Send an email to support@blucarotte.com or call any of our phone numbers with the subject ADDITIONAL ORDER and we will take care of it!

 All of our juices can also be frozen in order to be enjoyed beyond the posted use by date. They will last about 3 months in the freezer.

This depends on the time you placed your order, you will receive a phone call from our sales rep. to confirm the time of delivery, so kindly keep your phone close

We are able to cancel and refund any order that is submitted by 11.00 am the day before your scheduled delivery. Please submit your request to support@blucarotte.com.

Please email support@blucarotte.com.– we’ll get this taken care of ASAP! Please include your name, order number, and date of delivery in your email. Please note we request that any feedback be submitted within 24 hours of delivery. Please include photos if applicable.

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